Coronavirus | INFORMATION ON REOPENING AFTER CORONAVIRUS/COVID-19 | Universe
Coronavirus

Updated March 1st, 2021

INFORMATION ON REOPENING AFTER CORONAVIRUS/COVID-19

Universe Science Park is closely monitoring the reopening of Denmark. Our main priority remains the safety and security of employees and guests. Naturally, we follow the authorities' recommendations and the latest guidelines.

Due to the continuing restrictions on reopening outdoor cultural activities in Denmark, particularly the continued ban on reopening indoor premises/activities, we unfortunately do not foresee the possibility of opening Universe as early in spring as originally planned. Universe is therefore postponing its opening until April 30, 2021.

If you have purchased a ticket
If you made an online purchase of a Universe day ticket dated from March 27 through Thursday, April 29, 2021, you will automatically receive a refund of your purchase. No other ticket types or vouchers are refundable at this time. Our general terms and conditions continue to apply.

If you have a season pass
If you have purchased a season pass for 2021, we are now offering you a refund of your purchase. We will refund season passes until April 29 and the sum is expected to be refunded on April 30. This can be done by contacting us at info@universe.dk. However, we really hope that you will not let us down now, as this is exactly when we need your loyal support and patience.

If you have booked an event or school day
School days and events booked between March 27 and April 29, 2021 have been cancelled. Universe will contact you for assistance in moving to another date or refunding any prepaid sums. For school days or events after April 30, the general conditions will continue to apply.

Should you have any questions, you are always welcome to contact Universe at + 45 88 81 95 00 or by email at info@universe.dk.

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