Coronavirus | INFORMATION ON CORONAVIRUS/COVID-19 | Universe
Coronavirus

Updated 08-05-2020

INFORMATION ON CORONAVIRUS/COVID-19

The Danish government and its parliamentary parties have reached an agreement on an overall plan for the reopening of Denmark. While it all depends on whether the epidemic can be kept at a controlled level, cultural activities, museums and most other attractions can now reopen from 8 June.

Universe will therefore open for the season on Saturday 13 June 2020 at 10:00.

Universe Science Park is still following the development of COVID-19 closely, and our highest priority is the safety of both our employees and our visitors. So we are following the public authorities' recommendations and the latest guidelines.

If you wish to purchase a ticket online, we kindly ask that you choose the date of your visit. We will of course also continue to sell one-day tickets at the entrance. The waiting area has been changed so there is enough room to comply with health authority guidelines. In addition, hand sanitiser will be placed at both the entrance and exit of all the bigger attractions. We are increasing the frequency of cleaning for all visitor facilities. All contact points that visitors touch with their hands will be disinfected regularly. If you get hungry during your visit, dining options will be open according to health authority guidelines.

We can't wait to welcome you all at Universe.

If you have bought a ticket

If you have purchased an online day ticket to Universe for a specific date between 4 April and Friday 12 June 2020, both days included, you will have your ticket automatically refunded. All other ticket types cannot be refunded. Our general terms and conditions for standard day tickets still apply.

If you have a season pass

If you have bought a season pass for 2020, we are now offering you a refund on your purchase. We will refund season passes until 12 June.

If you opt to keep your season pass, as a special thank you we are offering everyone who continues as 2020 season pass holders the chance to bring a friend along for free to Universe from 11. august and September 2020. Not only on Sundays as previously announced, but for ALL opening days from 11. august and September. Furthermore, in the autumn we are offering everyone with an active 2020 season pass the opportunity to add the 2021 season for a special price of DKK 199. We hope to see a great many of you again, our most loyal guests, not only here in our 2020 season but also in 2021 and again and again...

If you have booked a special event or school day

All school days and special events booked during the period from 4 April up to and including Friday 12 June 2020 are cancelled. For school days or special events after 13 June, the general terms and conditions will still apply.

You are always welcome to contact Universe on + 45 88 81 95 00 or by sending an email to info@universe.dk, if you have any questions.

 

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